James Milne presenting at Nintex xchange 2018

Over February 26-28 in San Diego, California, Nintex partners, executives, IT experts and others will converge on the Manchester Grand Hyatt for the Nintex xchange™ 2018 conference. ​

Through dozens of informative sessions, the event promises to usher in a "new era of Intelligent Process Automation" by showcasing the advanced capabilities of Nintex's popular no-code workflow and content automation platforms. 

Among session presenters is Myriad Technologies founder and CIO James Milne, whose presentation will explore digital transformation in law enforcement.  

Titled Customer Success: Creating a Law Enforcement Operating Platform with Nintex and MSAM', James' segment will demonstrate how, through case studies, Nintex technologies are set to have the most impressive impact on the law enforcement sector.  

James will examine the many challenges that those who fight crime encounter on a daily basis, discussing how, in the context of process automation, Myriad's solutions are changing the way law enforcement operates. 

Specifically, he will divulge how the Law Enforcement Operating Platform (LEOP) - a Myriad creation – provides officers with a comprehensive workspace to create new investigations, and organise information related to their investigations. It's about policing, not paperwork. 

The presentation falls in the 'Use Cases, Scenarios & Industry Examples' category, one of six intended to reveal how big data, paired with recent advancements in artificial intelligence, is transforming every facet of our lives, from the way we receive healthcare to the way we shop.  

During James' session, attendees can expect to learn about how linking different technologies is changing the landscape of the process automation. 

"Seeing the application of Internet of Things (IoT) and Cloud-Based workflow, the advent of webhooks has changed the way workflows and IoT can work together," James said. 

Webhooks allow an app to provide other applications with real-time information, delivering data to other apps as it occurs. 

"We're already seeing customers wire-up chat bots to Nintex Workflow Cloud workflows." 

More information on what James is presenting will be revealed via Nintex in days to come. In the meantime, head to the official Nintex xchange™ website here to find out more information about the event.  

Nintex study finds employees quit jobs over broken IT processes

This month, workflow and content automation leader Nintex released a study confirming that the most employees quit their jobs over poor processes.

The findings were published in their study, titled Definitive Guide to America's Broken Processes. 

Designed to evaluate why employees across various industries leave companies, or - more specifically, how closely their quitting is linked to poor processes – the study found that a huge 72 per cent were looking for employment elsewhere because they felt IT processes were broken.

This compares to 58 per cent of employees whom – while not looking for a new job – still felt IT processes were problematic. 

More than 70 per cent of employees also believed that onboarding processes and admin processes were broken​.

Overall, of those surveyed actively looking for new jobs, 86 per cent said their company's processes are a factor in their decision to leave. 

While technology troubleshooting causing employees to quit is a major problem on its own, in its wake it creates a number of other complex issues.

For example, when IT processes regularly malfunction, non-IT employees tend to blame IT workers, resulting in what Nintex labels "shadow IT". This is when employees take matters into their own hands, and any sense of technological uniformity is slowly, insidiously, lost. 

Worse still, shadow IT sees employees using unsanctioned devices or apps as a direct result of unresolved IT issues, putting company data at risk. 

Nintex highlights in the study that while technology can help eliminate employee frustration, attrition and lost productivity, the organisation must also take active steps towards breaking down information silos.

This can be started by examining internal workflows "with an eye toward identifying and repairing sources of disconnect between IT and the rest of the business". 

​With this in mind, it's easy to understand the importance and benefit of workflow analytics tools in the modern workplace.

Workflow automation technology can provide companies with actionable data to better bring IT into the business (thus not leaving IT on the outside), while making processes across the organisation clearer and more uniform. 

By reducing attrition in your workplace, both time and money will be saved, not to mention employee satisfaction. 

While the study was restricted to the United States, there are certain parallels between Australian and US workplace traditions, meaning the results of the study could comparably be applied here too. You can view the findings in full by clicking here.

For more information on Nintex and workflow automation technology, or to find out what and how certain technologies can benefit your organisation, contact us today.

Myriad Technologies talking technology at Safer Cities Summit 2018

The Safer Cities Summit is almost here and our speaking slots are now confirmed.   

The event program, which runs over two days, employs a combination of keynote addresses, specialist streams, and roundtable discussions, with a range of organisations and government bodies taking part.

Myriad's role at the conference includes opening remark for the 'Policing, Security and Public Safety' stream. This begins at 11.20am, with our chosen topic on 'Technology Custom Developments vs Platform Solutions; the Challenge Facing Modern Policing and National Security Organisations'. 

The chair slot runs for around 15 minutes, followed by an international keynote address from Canadian senator Vern White and later by Australian National University director of National Security Jacinta Carroll.

From 12.20pm, Myriad will host a 40-minute roundtable discussion on 'Ensuring inter-agency connected control centre systems integration and information management'. 

While the topics we have chosen to explore at the conference reflect our area of expertise, we expect to be one of many voices offering intelligent, informed commentary, ideas and solutions aimed at improving our cities as they expand. 

Safer Cities employs two main subject streams in addition to 'Policy, Security and Public Safety'. These include 'Resilient, Smart, Liveable Cities' and 'Emergency and Disaster Preparedness, Response and Recovery'. 

The conference aims to make cities safer, smarter and more liveable by bringing together the best minds in relevant industries and government representatives who can listen, learn, and implement. 

With Myriad's history of developing smart, well-managed and flexible information management systems for both government and non-government bodies in Australia and overseas, we look forward to taking part in the important discussions to be had at Safer Cities 2018. 

To read about the deployable SharePoint solution we brought to the Australian Department of Defence or the cross-domain SharePoint replication that aided the New Zealand Defence Force in moving sensitive information across networks, take a look at our Case Study page.