Solutions

 

 
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Managing masses of information shared with dozens, hundreds and sometimes thousands of individuals across offices which might be dispersed by land or time is a task with which many organisations grapple, and often fail to do efficiently. What we have discovered in our many years of developing Information Management (IM) services and solutions is that there are a number of business activities and technical components that work together to create an effective IM strategy and that while there are common problems across the board, every business is unique, and thus requires a tailored solution.

For this reason, we offer a number of business services and technical solution components, which will help you define and achieve your IM goals:

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  • Strategic Blueprints and Roadmaps

  • Strategic and Operational Governance

  • Auditing and reporting on business systems and line-of-business processes

  • Internal and external portals and intranets

  • Collaboration methods for teams, communities and projects, including collaborating via highly secure systems

  • Information Lifecycle Management

  • Document Management

  • Records Management

  • Process Management

  • Electronic Forms and Workflows, including CRM and People Information Management

  • Our goal is to ensure fundamental success for our clients in the IM space, which is why we have a team of dedicated and experienced professionals here to take your organisation from the beginning of your digital transformation right through to the end. By combining the skills of principal consultants, business analysts, technical consultants, developers and trainers, it’s ensured that the people, processes and the technology are the right fit for you.


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With the strategic shift to cloud services, many organisations are rapidly adopting the cloud as a platform for providing replacements for traditional on-premise services. SharePoint is an ideal candidate to be migrated to a cloud platform; this approach helps reduce complexity and alleviates the burdens placed on internal administrative staff.

Understanding the various options of public cloud, private cloud, hosting or hybrid models can overwhelm many organisations as they attempt to transition to the new world of cloud computing, which is why we make it our duty to help you understand which strategy is right for your business.

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    Whether you are seeking to migrate to Office 365 or Private Cloud, allow us to take our extensive experience providing enterprise-level cloud services and assist you with your system transition. Some of the ways we help include:

  • Strategic Blueprints and Roadmap planning

  • Cloud planning for Azure, Office 365 and SharePoint Online, encompassing migration, utilisation, technologies and workloads

  • Auditing and reporting on existing workloads

  • Redesigning Line of Business apps as software as a service, or cloud solutions

  • Technical development of platforms and workloads

  • Customer Relationship Management

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Managed Services proactively monitors, maintains and manages your digital environment to maintain high levels of efficacy and productivity in the workplace. The goal of Managed Services is to provide our clients with technological peace of mind; this is achieved by capitalising on a consultative approach to formally evaluate business and technology requirements now and into the future.

Managed Services provides a range of services, including:

  • Actively maintaining and monitoring SharePoint platforms

  • Monthly reporting on the health of your SharePoint environment

  • Delivering enhancements to the platform

  • A help desk to provide expertise on demand

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    Managed Services proactively monitors, maintains and manages your digital environment to maintain high levels of efficacy and productivity in the workplace. The goal of Managed Services is to provide our clients with technological peace of mind; this is achieved by capitalising on a consultative approach to formally evaluate business and technology requirements now and into the future.
    Managed Services provides a range of services, including:

  • A flexible plan upgrade system if and when required

  • A plan backed by experienced senior SharePoint specialists

  • Ongoing monitoring of SharePoint to proactively avoid problems and service downtime

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Unclear business processes are a major problem, even in the age of technology. If processes are manually-intensive, paper-heavy, confusing, or just plain inefficient, they can be improved. In today's dynamic business environment, it's easy for an organisation to quickly out-grow their processes.

Our team of experienced business analysts will work with you to analyse and define your new and existing business processes. Additionally, if appropriate, we use the tools offered through the Microsoft SharePoint platform, such as electronic forms and workflows, to automate and streamline these processes, while efficiently managing information.

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Our analysts and technical consultants have extensive experience in the development and implementation of electronic forms and workflows having designed and implemented workflow solutions for processes such as employee provisioning, capital expenditure approvals, travel and leave requests, expense claims and many more.

Lower the cost of doing business, improve customer and employee services, become more agile and gain visibility of your processes with an electronic form and workflow solution developed by Myriad Technologies.


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So you’ve decided a SharePoint platform is the best fit for your organisation; or alternatively you require specialist SharePoint support, something the internal IT teams may not be able to assist with. We understand that every business progresses at a unique rate through their SharePoint adoption journey, and has unique challenges that can hinder the implementation of any business solution. Our end-to-end implementation methodology offers your business the flexibility to deliver the solutions you need, ensuring you are maximising your SharePoint implementation and supporting your staff, while at the same time reducing overall implementation and ongoing maintenance costs by using a proven approach and design patterns.

To assist you, regardless of what stage you’re at in digital transformation, we offer the following SharePoint solutions:

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  • Strategic blueprint and roadmap planning for SharePoint environments

  • Cloud planning

  • Office 365 and SharePoint support

  • Auditing and reporting on your SharePoint environments

  • Assessment and redesign of your business systems and line-of-business processes

  • Technical development of platforms, workflows and portals

  • Development of internal and external intranets and extranets and digital collaboration spaces

  • eDRMS and Information Lifecycle Management

  • Document, process and Information Management in the SharePoint environment

  • Design and implementation of records management solutions

  • Electronic Forms and Workflows

  • People Information Management (OrgConnect)