One of the most common problems in any organisation today relates to the management of large amounts of information and documentation. Information workers find it difficult and time consuming to find what they are looking for, content owners struggle to keep content up to date, version control is a nightmare and processes are inefficient.
I have recently finished writing a white paper that introduces the concept of content types in SharePoint and explains why an organisation may choose content types to assist with information and process management. The paper outlines key factors to consider when planning for content types, the aim being to provide the reader with a logical approach to planning content types in the SharePoint environment. Finally, the paper addresses three of the most commonly used content type settings – metadata, templates and workflow – and details how each of these settings can assist an organisation with the management of information and information-related processes.